|
| The
Client |
Khusheim Company is one of
the leading suppliers of industrial
materials and equipments operating
from Middle East. With five
decades of service and complete
dedication to quality, Khusheim,
has established an emphatic
presence in Gulf and throughout
Middle East. The company fulfills
all the needs of industrial
equipments ranging from handy
power tools to big lathe machines.
Almost all the leading companies
in the region are clients
of Khusheim.
|
|
Pre solution Situation
|
| Among
the vast clientele of Kusheim,
SABIC, a Public Limited Company
from Saudi Arabia enjoys a special
status. With 17 affiliate companies
under its belt, SABIC, one of
the Middle East's largest non-oil
industrial companies is a regular
customer of Khusheim, and enjoys
a lasting relationship with
the company.
|
| SABIC,
a joint venture of Saudi Government
and the private sector has got
a complex system for processing
the “Purchase orders”
from its affiliate companies.
An SMO is in charge of the procurement
process. Representatives from
each affiliate company prepares
a purchase order which in turn
will be checked by the supervisors
from the same organization,
and will be send to the SMO.
The quantum of purchase that
can be done by each affiliate
is restricted. Hence Purchase
orders have to be made based
on the fixed regulations. SMO
checks the Purchase orders and
prepares Release orders and
forwards it to Khusheim.
|
| Based
on the Release order issued
by the SMO, Khusheim, search
for the availability of the
products procures and delivers
the products to the affiliates
of SABIC. All the processes
including search, procurement
& delivery were done manually
without the aid of any technology
tools. Thus a huge procedure
with a lot of paper works is
associated with the processing
of a purchase order of SABIC
and this consumed a lot of productive
time of the client.
|
| Client’s
Concern |
| Obviously,
in a fast paced business World,
the client was bothered about
the loss of productive time
due to the enormous paper works
involved in the transactions.
Moreover the Manual transaction
procedures, and the highly hierarchical
procedures involved, lead to
fatal delays in the business
process. With purchase orders
flowing in from different customers,
the tracking of a particular
order and appraisal of its progress
was really a Herculean task.
Moreover an online search facility
for finding the products and
materials to be supplied
was more than a necessity for
the client.
|
| Solution |
| Aufait
designed an E-business website
for the client. The highly dynamic
site provides operations automation
and user-friendly interfaces
for Affiliates, SMO and the
supplier. The system helps to
get over the time delays due
to the paper works and literally
eliminates the intermediaries
between the affiliates Of SABIC
who are the ultimate consumer
and Khusheim, the supplier.
|
E business has the following
features.
|
| Affiliate
Interface |
| An
authorized user from the affiliate
can log on to this automatic
system, and search online for
the products and materials.
He can prepare the purchase
order by selecting the required
items and forwarding them to
the shopping cart. The supervisors
from their interface can check
the purchase order prepared
by the user. The moment shopping
cart is submitted it is accessible
for the supplier and thus completely
eliminating the delays in order
processing.
|
SMO
Interface |
| In
the pre e-business net scenario,
all the orders passed through
the SMO. The “e biz system”
reduces the workload of SMO
while at same time entertaining
his authority. The SMO can monitor
the orders by logging on to
the system. He also has the
provision for editing the shopping
cart, if found necessary.
|
Supplier
Interface |
Suppliers
can log in at the supplier
interface and can have a perusal
of the orders received from
different affiliates of SABIC.
An acknowledgement via email
can be send to the affiliate
user at once. Delivery progress
can be intimated to the user
from time to time. In short,
total management of the supply
process can be managed online.
|
Benefits
|
1. Order processing
made faster
2. Order tracking made
easy.
3. Paper works and delays
eliminated
4. Huge savings on productive
time
5. No communication
gaps between supplier and
customer.
|
|
|
| |
