|
| The
Client |
| Freedom
Foods is a US based company
engaged in merchandise of food
products particularly in the
Middle East. They are engaged
in procurement and shipment
of Food products for their overseas
customers.
|
| Pre
solution Situation |
In
the Gulf region, Qatar office
of Freedom foods receives Purchase
orders from the Public Warehousing
Company (PWC) based in Kuwait.
PWC is a company that provides
warehousing solutions and supply
chain services to local, regional,
and multinational customers.
The Qatar office of freedom
foods receives, processes the
order and prepares a new purchase
orders and sends it to the US
office. US office receives the
orders and procures the food
materials as per the needs mentioned
and ships the required quantity
of food items to the Middle
East. All these activities were
carried out manually, and the
manual transactions, consumed
a lion’s share of the
productive time. Delays in order
processing were a common issue.
|
| Client’s
Concern |
| Manual
transactions, huge paper works
and poor communication within
the supply chain was a constant
source of agony not only for
freedom foods but also their
customers. There was not a viable
method available for tracking
the progress of a particular
order. Transaction costs exceeded
all limits and processing delays
transformed into a constant
headache for the client.
|
| Solution |
| Aufait
designed an online shipment
management System for the process
automation of the client, after
studying in detail every minute
requirements of the client.
This System helps in sharing
and tracking complete data regarding
the shipment between the supply
chain partners located in USA
and Qatar. This process automation
system or vendor management
system, provides user-friendly
interface for authorized users
from USA, Qatar and Kuwait.
|
|
Qatar Interface
|
| Aufait’s
Online Shipment Management eliminated
the tedious manual paper works
from the Qatar office of Freedom
foods. Now, an authorized user
can directly prepare purchase
orders online as the PWC orders
are received. The USA office
can view the order in real time
and can start processing the
order at once. Qatar users also
have the provision of adding
new products and suppliers to
their database. They can also
edit the data entered. Above
all, there is a provision for
tracking the shipment details
on a real time basis.
|
| USA
Interface |
| In
the USA office, the procurement
process attained a high pace
as the purchase orders are received
on a real time basis. They can
upload shipment details of a
particular purchase order so
that the Qatar and Kuwait people
can view it, on a real time
basis.
|
| Kuwait
Interface |
| In
the PWC office in Kuwait, who
are the ultimate consumers in
this supply chain, can keep
constant tracking of their purchase
orders just by logging on to
the process automation system. They can also have
a perusal of the available products. |
| |
